Items of Interest

Collecting amazing and interesting things on the web.

Page 40

Illustrating the Big Picture | UX Magazine

September 12, 2012

design / product design / user experience

Journey modeling is the process of illustrating a complete story centered on the relationship that unfolds over time between an individual and a system, service, product, brand, or organization. Through journey modeling, we describe what an individual thinks, feels, says, and does over time, and how these actions and reactions change based on the person’s interactions with the organization and factors that may be beyond the organization’s control. By playing out a user’s experience over time, we build an understanding of connectedness and causality, observing when various forces intersect and alter a person’s emotions, opinions, and actions.

Platforming Books — by Craig Mod

August 22, 2012

books / craid mod / design

In the last two years a simple, strong truth has emerged: The future of books is built upon networked platforms, not islands.

An essay about what a contemporary digital book looks like — scattered and disjointed, spread across multiple platforms in various states of open and closed.”

Responsive Carousel Project: Now Open Source | Filament Group, Inc., Boston, MA

August 22, 2012

javascript / jquery-plugins / responsive design

In our responsive client work, we frequently find ourselves in need of a carousel component that is lightweight, fluid in layout, usable with different input modes (mouse, keyboard, touch), and extensible to the particulars of each implementation. We’ve found that most third-party carousels available online fall short of these requirements in one way or another, so we built our own, and recently made it public for others to use as well.

Pleasure and Pain » The Empathy Belly at Ford Motor Company

August 17, 2012

design / research / user experience

To me, it demonstrates a fundamental misunderstanding of what ethnographic research actually is. We don’t go around asking people, ‘What do you want?’ or the absurd ‘Would you use this?’ Instead we work to understand their current behaviors, attitudes, motivations, and frustrations — what they do, how they feel, what they wish to accomplish, and what’s getting in their way. And then it is our jobs as designers and product owners to get to the root of the problem and craft a solution. One that will be both effective and pleasurable and hopefully a little bit surprising.