Mobile Form Usability: Avoid Splitting Single Input Entities – Articles – Baymard Institute
September 24, 2013
design / forms / mobile / usability
During our recent M-Commerce Usability study we observed subjects struggle with inputs that were split across multiple fields, such as a phone number divided into three fields (area code, central office code, and subscriber number). While the intention is good, these fields proved difficult for the subjects to both understand and interact with on a mobile device.