Good Designers, Good Clients ∙ An A List Apart Column

September 3, 2013

As a designer, fifty percent of your work is communication. Probably even more. If you don’t enjoy communicating with your clients, then you’ll really struggle to succeed in client services. If you think that working freelance and remotely means you’ll be left to work for days without disruption, you’re not just wrong, but you’re going about client services in the wrong way.