I meant to link this one a long time ago. Brilliant, for anyone who works with people. “Much has been written about employee motivation and retention. It’s written by folks who actively use words like motivation and retention and generally don’t have a clue about the daily necessity of keeping your team professionally content because they’ve either never done the work or have forgotten how it’s done. These are the people who show up when your single best engineer casually and unexpectedly announces, ‘I’m quitting. I’m joining my good friend to found a start-up. This is my two weeks’ notice.’”

December 23, 2011