“Designers and other UX types are self-reflective sorts. We spend lots of time—perhaps too much time—talking about what design is, how we do it, and what tools we use. However, it seems to me that a critical topic is missing from most of these conversations: UX leadership. If we are to ensure the longevity of individual careers and our profession as a whole, I believe this needs to become a focus in our industry. I’ll explain why.”

October 26, 2011

business / design / leadership / user experience